Help Center
Step-by-step video tutorials are coming soon.
The Loopmerce Help Center will contain practical video guides showing how to set up and use each product, complete common workflows and resolve frequent questions.
Coming soon
What is coming
Guides planned for every Loopmerce product.
Each product will get a set of short video tutorials and setup guides. Here is what they will cover. These topics are not clickable yet.
Loopmerce Customer Rep
- Install the Chrome extension
- Sign in and activate the account
- Open the side panel
- Use Auto Read
- Use Quick Replies
- Brief the AI
- Check iCloud status
- Connect Google Sheets
Loopmerce Shipping
- Connect Back Market and Refurbed
- Connect Sendcloud and DHL
- Sync orders
- Generate shipping labels
- Use Auto Carrier
- Process returns
- Use barcode scanning
- Export reports
- Connect Google Sheets
Loopmerce Invoicing
- Connect marketplace accounts
- Configure business details
- Choose an invoice template
- Generate invoices
- Verify marketplace uploads
- Create credit notes
- Export documents
- Review sync history
Account and Billing
- Create an account
- Sign in
- Update account details
- Understand billing
- Cancel a subscription
- Request account deletion
Loopmerce is an independent product and is not owned or endorsed by Back Market or Refurbed.
Need help before the tutorials are published?
Our team can help with setup, product questions and account support while the Help Center is being prepared.
Prefer WhatsApp? Message us directly.